CAL-DRA attaches great importance to your privacy and the protection of your personal data.

CAL-DRA processes your personal data in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

When you use our services, you share personal data with us. You must be able to trust that we handle this data carefully and confidentially. This privacy statement explains how we do this.

This privacy statement applies to Alain DEBUSSCHERE, located at Pareipoelstraat 34, 2800 Mechelen, company number 0774.381.088 (hereinafter “CAL-DRA”), as well as to the website www.cal-dra.eu.

By using our services and website, you acknowledge that you have read this privacy statement. We reserve the right to change this policy.

What personal data do we process?

When you use our services, we process the following personal data:

• Name, gender, and contact details (address, phone number, email)
• VAT number (if a sole proprietorship)
• Invoicing and bank details (if a sole proprietorship)
• Profession and job title
• Notes from discussions and emails
• Personal preferences
• Photos of real estate and site monitoring
• Complaints, accidents, and incidents
• Signature

In addition, we process communication for as long as necessary for our service provision and legal protection.

How do we collect personal data?

We collect personal data:

• Directly from you (in person, email, telephone)
• Via your client or employer
• Via third parties (architects, contractors, lawyers, courts, etc.)
• During site monitoring (photos, communication)

When you provide data from third parties, we assume that you have permission to do so.

What do we use your personal data for?

Clients

• Execution of the agreement
• Communication and answering questions
• Invoicing
• Legal protection
• Handling of complaints

Suppliers / service providers

• Execution of the agreement
• Communication and evaluation
• Networking
• Legal obligations

Government authorities

• Execution of agreements
• Protection of our rights

Basis for processing

We process data based on:

• Execution of an agreement
• Legal obligations
• Legitimate interest
• Consent (if applicable)

Who has access to your data?

Your data is shared, if necessary, with:

• Government authorities
• External partners
• Processors (with a processing agreement)

We never sell your data and do not share it outside the European Economic Area.

Retention period

Your data is kept for as long as necessary for our service provision and legal obligations, with a maximum of 10 years after the end of the collaboration.

Security

We take appropriate technical and organizational measures to protect your data.

Your rights

You have the right to:

• Access your data
• Have your data corrected or deleted
• Object to processing
• Restrict processing
• Withdraw your consent

You can contact us for this via info@cal-dra.eu.

You can also file a complaint with the Data Protection Authority.

Contact

CAL-DRA
Pareipoelstraat 34
2800 Mechelen
Email: info@cal-dra.eu